Summary (tl;dr)

Macy's is set to close approximately 150 underperforming stores by the end of 2026, including an initial round of 14 locations in 2026, as part of its "Bold New Chapter" strategy aimed at revitalizing the brand and focusing on its most profitable stores and digital growth.

Essential Background

Facing a challenging retail landscape and evolving consumer habits, Macy's previously introduced its "Polaris Strategy" in 2020 to stabilize profitability and position the company for growth, which included store portfolio optimization, digital growth acceleration, and cost reduction efforts. This strategy aimed to improve the in-store experience, enhance digital presence, and better understand customer preferences through a data-driven approach. The company also expanded its loyalty program and invested in off-price formats like Macy's Backstage.

The Full Story

The keyword "macy stores closing" is trending because Macy's Inc. recently announced the closure of 14 additional underperforming stores in 2026, with clearance sales beginning mid-January and running for approximately 10 weeks. This latest round of closures is part of a broader "Bold New Chapter" turnaround plan, unveiled in February 2024, which involves shuttering around 150 stores over three years to streamline operations and re-invest in 350 "go-forward" locations. Macy's CEO Tony Spring stated that these decisions are not made lightly and are intended to focus resources on reimagining their best stores, enhancing customer service, expanding their luxury business (Bloomingdale's and Bluemercury), and advancing supply chain capabilities.

Why It Matters

These store closures signify Macy's adaptation to a changing retail environment where customers increasingly expect seamless omnichannel shopping experiences. The strategy aims to boost sales in remaining stores and digital channels by offering improved product assortments, elevated service, and a more modern shopping environment. While the closures impact local communities and employees, with Macy's offering support and transfer opportunities, the company believes this consolidation is crucial for sustainable, profitable growth. Shoppers can expect fewer, but potentially more enhanced, Macy's locations, a refreshed selection of brands, and a greater emphasis on digital tools.

Geographic Location

• Grossmont Center, La Mesa, California, United States (Macy's store closure)
• West Valley Mall, Tracy, California, United States (Macy's store closure)
• Northlake Mall, Atlanta, Georgia, United States (Macy's store closure)
• Marley Station, Glen Burnie, Maryland, United States (Macy's store closure)
• Rivertown Crossings, Grandville, Michigan, United States (Macy's store closure)
• Crossroads Center, Saint Cloud, Minnesota, United States (Macy's store closure)
• Fox Run Mall, Newington, New Hampshire, United States (Macy's store closure)
• Livingston Mall, Livingston, New Jersey, United States (Macy's store closure)
• Ramsey, Bergen County, New Jersey, United States (Macy's small format store closure)
• Walden Galleria, Cheektowaga, New York, United States (Macy's store closure)
• Triangle Town Center, Raleigh, Wake County, North Carolina, United States (Macy's store closure)
• Monroeville Mall, Monroeville, Pennsylvania, United States (Macy's store closure)
• Padre Staples Mall, Corpus Christi, Nueces County, Texas, United States (Macy's store closure)
• Southcenter Parkway, Tukwila, King County, Washington, United States (Macy's furniture store closure)