Summary (tl;dr)

DoorDash experienced a significant outage on Sunday, June 28, 2026, affecting thousands of users and drivers primarily across the United States, making the food and grocery delivery service temporarily unavailable.

Essential Background

DoorDash is a leading online food and grocery delivery platform that connects customers with local restaurants and stores, enabling convenient on-demand delivery services through its mobile application and website. It serves as a crucial link for many individuals to access meals and groceries, and for numerous restaurants and independent drivers (Dashers) to conduct business.

The Full Story

On Sunday, June 28, 2026, DoorDash services were reportedly down for thousands of users, with outage reports surging around 6:25 PM Eastern Time. Many users encountered error messages such as "something went wrong" or "unexpected error try again," particularly when attempting to place or complete orders. This disruption also impacted delivery drivers who reported issues completing orders. While DoorDash did not immediately issue an official update regarding this specific incident, outage tracking services like DownDetector and IsDown showed a substantial spike in user-reported problems with the platform. This recent event follows a similar widespread outage on June 16, 2026, which affected over 36,000 users at its peak across several major U.S. cities.

Why It Matters

Outages on platforms like DoorDash have a significant impact on multiple stakeholders. For customers, it means an inability to order food or groceries, leading to frustration and inconvenience, especially for those relying on the service for immediate needs. For independent delivery drivers, these disruptions can result in a loss of income, as they are unable to accept or complete deliveries. Restaurants and businesses partnered with DoorDash also face financial losses due to missed orders, potentially during peak service hours. Repeated outages can erode user trust and impact the company's reputation and financial performance.

Geographic Location

• United States (widespread service disruptions affecting users and drivers)
• Australia (reports of service issues for users and drivers)