Summary (tl;dr)

Oribe Hair Care has issued a voluntary recall for specific lots of its Serene Scalp Densifying Shampoo in the U.S. and Canada due to contamination with Pluralibacter gergoviae bacteria.

Essential Background

Kao USA Inc., the parent company of Oribe, initiated the voluntary recall of its Serene Scalp Densifying Shampoo. The U.S. Food and Drug Administration (FDA) subsequently issued a public warning regarding the contaminated products. Pluralibacter gergoviae is a type of bacteria known to contaminate personal care products and has a resistance to some common preservatives.

The Full Story

The recall specifically targets Oribe Serene Scalp Densifying Shampoo in 8.5 oz and 33.8 oz sizes, manufactured between February 21, 2026, and February 26, 2026. The recall was prompted by the detection of Pluralibacter gergoviae bacteria in these product batches. Kao USA Inc. has removed the affected shampoo from warehouses and is urging retailers and salons across the U.S. and Canada to pull the product from shelves. While there have been no reported illnesses to date, consumers are advised to discontinue use of the recalled shampoo regardless of their health status.

Why It Matters

Although Pluralibacter gergoviae typically poses little medical risk to healthy individuals, it can lead to severe infections in those with weakened immune systems or pre-existing health conditions. Potential health consequences include respiratory infections, urinary tract infections, bloodstream infections, and sepsis. This recall underscores the importance of stringent quality control in the cosmetics and personal care industry to ensure consumer safety.

Geographic Location

• Cincinnati, Hamilton County, Ohio, United States (Kao USA Inc. headquarters, manufacturer of Oribe products)
• United States (nationwide distribution and recall of affected shampoo)
• Canada (nationwide distribution and recall of affected shampoo)